Bulk SMS – who should use it, when and why?
Bulk SMS – who should use it, when and why?
Bulk SMS builds quality customer relationships
Bulk SMS will improve your marketing and customer communication. Why? Because it is fast, cost-effective, it builds meaningful conversation and is a permission-based (opt-in), which customers appreciate a lot.
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Bulk SMS, also known as Bulk text messaging, Bulk Messaging, Business SMS, SMS software or even Text message marketing, is a service that allows businesses of all sizes to send large quantities of SMS messages to various mobile phones through different mobile networks. To say it simply: Bulk messaging enables you to deliver an SMS to a large number of recipients, at once. If used smartly, Bulk SMS service can even become your perfect business pitch.
Bulk SMS delivery helps businesses build relationships that drive scalable results. This purpose-built service is especially useful in assisting first-time entrepreneurs, and SMEs succeed in reaching the right prospects during the complex purchase process. In the same time, it empowers businesses to create endless opportunities through strategic well-targeted exposure. Bulk SMS enables its users to send mass text messages nationally and internationally. This is the reason why this type of SMS delivery is one of the best solutions for businesses aiming to reach a specific audience, locally or globally.
The most common use of bulk SMS messaging is for:
- Mass SMS advertising
- Sending notifications
- Alerts
- Reminders
- Safety checks (password confirmation)
- Product information
- News
- SMS newsletters
- Entertainment (competitions)
- All sorts of different text messages
Who is using Bulk SMS software?
It is known that this type of messaging is used by:
- Consumer brands
- Enterprises
- Banks
- Media outlets
- Major airlines
- Travel agencies
- Healthcare providers
- Large consumer websites
- Retailers etc.
Why are they using this service?
Because they have a large base of users and clients that need to be reached at once with certain information. Whether it is a reminder, alert or some news, all these businesses need an efficient way to deliver these messages to their audience. But, Bulk messaging is not limited to big companies only.
SMEs can and should use this service as well. Although marketing is considered one of the most efficient ways to reach people, the fact is that only a small percentage of emails are actually read. The same risk does apply for SMS marketing, but since messages are coming directly to a device people are so attached to, and they dont require Internet to be opened and read, this risk pays off. And the fact that even 98% of SMSs are opened and read proves that this type of communication is the best if you want to engage consumers and stay on their agenda.
You should think of mass messaging as your additional business offer that can increase sales and revenue because it empowers you to reach customers when its most suitable for them, with the most critical information or service they need from you. You can lead them through the sales funnel to reach macro (purchase) conversions or entice small, micro engagements, depending on the type of business youre in and your business goals.
Bulk messaging is a perfect platform to be used for organising entertaining mobile marketing campaigns that can not only help you raise additional revenue but also make people remember your brand and stick to it.
Engaging winning games, interesting voting campaigns or Q&A sessions can all be organised using different apps and realised through mass messaging service. Such marketing campaigns will attract new clients to your brick & mortar stores because word of mouth is the most powerful 21st-century marketing tactic. Use bulk SMS to promote your competitions and invite entries.
Who can also use a mass text messaging service to gain competitive advantage and improve customer/user satisfaction?
Private or/and public schools can use mass messaging to send information to parents and teachers. Hotels and restaurants should also consider using bulk SMS concept to send special offers or invitations. Publishers, theatres, cinemas, galleries are all great candidates for using mass text messaging services to announce new books or invite people to premiers and exhibits.
How can your business utilize a bulk SMS gateway?
Here are some examples and ideas on how bulk SMS delivery can be used to add value to your interaction with customers.
- Send reminders todays customers are always on the move and need fast and reliable information from businesses and services they interact with. Sending quick reminders can help you improve customers perception of your company.
- SMS marketing boosts sales market new products and services directly through SMS and increase purchase rate.
- Keep customers up to date keep your loyal customers in the loop and make them feel important.
- Send alerts if there is some problem your clients should be aware of in case of customers service issue that can have a direct impact on your clients, you can quickly inform them to avoid possible inconveniences. People will appreciate such information since they are helpful and prevent misunderstandings.
Lets conclude this article with the following statement Bulk SMS is not a service that is limited by the size of ones business. Companies of all sizes can use this mass text messaging service. If you havent tried this type of communication with your clients yet, you should try to feel effectiveness and easiness this type of interaction will provide for you.
You can start today by selecting HORISEN SMS Platform.
The Benefits of Bulk SMS for Enterprises
In This highly competitive business world, communication plays a crucial role in the success of any enterprise. The remarkable advantages of bulk SMS marketing for increasing corporate communication have been recognized by several industries. However, its greatest promise resides in giving users a conversational messaging experience that they enjoy.
One of the simplest forms of corporate communication is text marketing. However, SMS marketing's full potential has not yet been fully realized. Additionally, SMS can be utilized to attract new consumers as well as engage current ones. Timely communications can also be sent using transactional messaging for your enterprises. Hence, Text messaging has too many advantages for firms.
The primary advantage of text marketing depends on the constant use of mobile devices in our daily lives. Therefore, sending a message to the device that is nearest to the person is necessary and more effective.
The advantages of bulk SMS marketing are the low-cost service and the high reachability to the proper audience, which are two benefits of text messaging. Additionally, you can employ SMS long and short codes for a variety of marketing initiatives.
- Within 12 minutes, around 60% of users respond to a text message.
- 45% of potential customers select a brand after receiving an SMS.
- Users prefer texting a business compared to calling or emailing them when making an appointment, according to 67% of users.
For more information, please visit bulk sms marketing service.
Benefits of SMS marketing for your enterprise
- High open and Response Rates
The fact that text messages have the highest open rates when compared to calls or emails is one of the main advantages of bulk SMS. SMS services are a lifesaver for all businesses looking to provide rapid and efficient customer care because 98% of the messages sent get opened. This high open and response rate gives enterprises an excellent opportunity to connect with customers and drive meaningful interaction to increase sales, brand loyalty, and customer satisfaction.
- Cost-effective marketing
Additionally, text messaging services enhance the advantages of bulk SMS, making it a very affordable choice. Cloud-based companies provide Bulk SMS alternatives through their platform or SMS API, enabling businesses to quickly and easily connect with thousands of clients. SMS is more cost-effective when compared to other marketing strategies like billboards, television advertisements, mobile ads, or magazine ads.
- Instant and Direct Communication
One must make sure they have a connection with a trustworthy mobile service that has strong network operator connections all over the world to benefit from text messaging for businesses. When companies wish to offer time-bound OTPs, they can take great advantage of this network-operator relationship. Want to find A good Bulk SMS provider? Visit www.telkosh.com for more details.
- Wide Reach
Receiving text messages in business does not even require internet connectivity; all you need is a functional . This is one of the main benefits of SMS. SMS is nothing less than a goldmine in light of the increased usage of mobile devices. Businesses have the advantage of reaching a wider target audience since they may take advantage of the chance to connect with customers right at their fingertips.
- Flexible and trustworthy
Businesses can send appointment reminders, order updates for online consumers, order status updates, discount coupons, announcements about new stores opening nearby, and much more using SMS services. However, SMS only provides a small amount of room to tell their tale. Therefore, to effectively and significantly touch clients, businesses must use the 160 characters carefully. Hence, this marketing is fully flexible according to the client's needs, so this marketing does fail to prove its worth.
- High Delivery Rate
With the beginning of bulk SMS campaigns, organizations require performance analytics. They may make plans for their text marketing campaigns using these facts, and they can target the correct people to get more attention. telKosh Bulk SMS provider will give you real-time data and details of your SMS by giving you proper analytics and success rates for your bulk SMS services.
In Conclusion, With the digitally growing era, Bulk SMS marketing has emerged as a powerful communication tool for enterprises. With its ability to deliver Instant messages to a wide range of people with a low cost-consuming rate, a huge success rate, and a high opening rate, SMS marketing is the best choice for Enterprises to invest in.
By indulging bulk SMS into one's business, it can achieve great marketing strategies. Enterprises can effectively connect with their target audience, boost brand awareness, increase customer engagement, and ultimately achieve their business objectives.
telKosh can be your helping hand to reach your customers with its effective and most successful plans as a good Bulk SMS provider.
You can find more information on our official website, www.telkosh.com
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